Fixed Operations Consulting

Your service department runs better when the right expertise is in the room.

ServiceLogic Consulting brings hands-on fixed ops experience to dealerships that want to improve warranty compliance, service process, and bottom-line profitability.

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Fixed Operations, Done Right

From warranty audits to service drive process — we identify what's costing you money and put practical solutions in place.

Warranty Compliance

Audit current warranty processes, identify chargeback exposure, and implement manufacturer-compliant procedures that protect gross and reduce risk.

Service Operations

End-to-end review of service drive workflow, scheduling, throughput, and advisor performance — with actionable recommendations your team can execute.

Process Training

On-site and remote training for service advisors, warranty administrators, and service management — built around your dealership's actual processes.

Fixed Absorption Review

Financial statement analysis focused on fixed ops profitability, labor rate optimization, and closing the gap between where you are and where you should be.

Experience You Can Put to Work Immediately

We're not a consulting firm that reads the manual. We've managed the department, built the processes, and worked through the audits firsthand.

18+

Years in Dealerships

Direct experience across service management, warranty administration, and fixed ops leadership.

Toyota

Master Certified

Toyota corporate certification — manufacturer knowledge that translates directly to compliance and process.

Ohio

Regional Focus

Based in Ohio, serving dealers throughout the Midwest. On-site availability without the travel markup.

No

Fluff. No Packages.

Engagements are scoped to your actual needs. You get what your store requires — nothing more, nothing less.

Simple. Practical. On Your Schedule.

No lengthy contracts or discovery phases that last longer than the fix. We get in, understand your situation, and get to work.

Conversation

We start with a call to understand what's happening in your department and where the biggest opportunities are.

Assessment

On-site or remote review of your current processes, financials, and compliance posture.

Recommendations

A clear, specific plan — not a report that collects dust. You'll know exactly what to do and why.

Engagement

Training, process implementation, and follow-up support. We stay involved until it's working.

Let's Talk About Your Store

Whether you're dealing with warranty chargebacks, service drive inefficiency, or just want an outside set of eyes — reach out. No obligation, no sales pitch.

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