Fixed Operations Consulting
ServiceLogic Consulting brings hands-on fixed ops experience to dealerships that want to improve service throughput
Start a ConversationWhat We Do
From warranty audits to service drive process to systems training, we identify what's costing you money and put practical solutions in place
Audit current warranty processes, identify chargeback exposure, and implement manufacturer-compliant procedures that protect gross and reduce risk.
Review service drive workflow, scheduling software, and advisor ↔ tech ↔ parts communication, with actionable recommendations for your team.
On-site and remote training for service advisors, warranty administrators, and service management is available to ensure consistency among your staff.
Service drive, technicians, and parts, moving as one.
Why ServiceLogic
We didn't read the service drive manual. We're writing it. We've managed the departments, built the processes, and worked through the audits firsthand
Direct experience across service management, warranty administration, and fixed ops leadership.
Master Service Manager and Master Service Professional certifications, backed by extensive factory training across domestic and import platforms.
Based in Cincinnati, Ohio and serving dealers throughout the Midwest. On-site availability without the travel markup.
Structured to work within service department budgets.
How It Works
No lengthy contracts or discovery phases. A flexible menu of services tailored to your needs
A call to talk through what's happening in your department. No script, no obligation.
A one-day, on-site or remote review of your processes, labor gross potential, and compliance posture, sized to move without a committee sign-off.
If the diagnostic turns up real opportunity, we go deeper: full financial analysis and a written plan, not just numbers on a page.
Training, process work, and follow-up support - day rate or ongoing, we are in your corner start to finish.
Whether you're dealing with warranty chargebacks, service drive inefficiency, or just want an outside set of eyes, reach out. No obligation.
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