Fixed Operations Consulting

Your service department runs better when the right expertise is in the room

ServiceLogic Consulting brings hands-on fixed ops experience to dealerships that want to improve service throughput

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Fixed Operations, Done Right

From warranty audits to service drive process to systems training, we identify what's costing you money and put practical solutions in place

Warranty Compliance

Audit current warranty processes, identify chargeback exposure, and implement manufacturer-compliant procedures that protect gross and reduce risk.

Service Operations

Review service drive workflow, scheduling software, and advisor ↔ tech ↔ parts communication, with actionable recommendations for your team.

Process Training

On-site and remote training for service advisors, warranty administrators, and service management is available to ensure consistency among your staff.

A gear diagram showing the service drive, parts department, and technicians working in a continuous loop

Service drive, technicians, and parts, moving as one.

Experience You Can Put to Work Immediately

We didn't read the service drive manual. We're writing it. We've managed the departments, built the processes, and worked through the audits firsthand

Over 20

Years in Dealerships

Direct experience across service management, warranty administration, and fixed ops leadership.

Dealer Certifications

Toyota and more

Master Service Manager and Master Service Professional certifications, backed by extensive factory training across domestic and import platforms.

Ohio

Regional Focus

Based in Cincinnati, Ohio and serving dealers throughout the Midwest. On-site availability without the travel markup.

No Fluff

Or endless upsells or false promises

Structured to work within service department budgets.

Simple. Practical. On Your Schedule.

No lengthy contracts or discovery phases. A flexible menu of services tailored to your needs

Free

Conversation

A call to talk through what's happening in your department. No script, no obligation.

Diagnostic

A one-day, on-site or remote review of your processes, labor gross potential, and compliance posture, sized to move without a committee sign-off.

Full Assessment

If the diagnostic turns up real opportunity, we go deeper: full financial analysis and a written plan, not just numbers on a page.

Implementation

Training, process work, and follow-up support - day rate or ongoing, we are in your corner start to finish.

Let's Talk About Your Store

Whether you're dealing with warranty chargebacks, service drive inefficiency, or just want an outside set of eyes, reach out. No obligation.

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